Refund Policy
Effective date: 2026-09-21
This policy applies to purchases from Termwear, registered under 415451095 at King's College Circle 27, M5S 3K1 Toronto, Canada.
This refund policy applies to Termwear and its published services, ensuring clarity for our customers.
Eligibility for Refunds
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.
Exclusions from Refunds
Customized items, including those with badge placements, are non-refundable unless defective. Please check your order carefully.
How to Request a Refund
To request a refund, please contact our support team with your order details. We will guide you through the return process.
Refund Processing Time
Refunds will be processed within 14 business days after receiving the returned items. Please allow time for your bank to process the transaction.
Cancellation Policy
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.